Find the answers to any questions you may have about studying with us.


1. How do I enrol?

Enrolling is simple. Call us or email support@ for an enrolment form.

2. Will I receive a copy of my results and a certificate?

Upon finishing your course, you will receive a certificate that confirms you have successfully completed your studies. If you completed a unit, you will receive a Mathisi certificate of completion.


3. What if I need help or have a question about my course?

Mathisi has a range of support options available for current and potential students. Our support staff are available at anytime you have a question that needs answering.

Your trainer will also be on-hand to provide course-specific information if needed through email or by telephone.

4. Are Mathisi courses accredited?

All of our courses are accredited and meet the qualification requirements set by the Department of Education and Training.

Our student advisors can answer any further questions you may have about course accreditation.

5. Can I do more than one course at a time?

If you are claiming government funding, you cannot be enrolled in any other course.

You can take on further studies post completion, but will not be able to claim the same funding option again.

If you don’t wish to access funding, you can take on as many courses as you like with us.

Students usually enrol in one or more of these courses:

  • Unit
  • Short course
  • Full certificate

Ask your student advisor about options available.

10. What if I need to stop studying for a while due to other commitments?

The time period set for course completion is decent enough to allow for down time from study. If you do exceed your maximum time frame, an extension fee may apply.

But if you decide you are no longer able to study, due to work or life commitments, there are a few options available to you. Get in touch with a student advisor to discuss your circumstances. Also, refer to our fees and refunds policy for more information.

Recognition of Prior Learning

12. Is it just easier to do the study?

It would be in some cases. It can take a lot of time and effort to put together a successful RPL application.

If you have previous employment experience in your chosen field of study, have completed some formal qualification in the past and are active in your field, you may wish to move forward with this process.

Your RPL assessor will be able to give you an honest appraisal of your ability to succeed and whether it’s the best option for you.

13. How much RPL can I get?

If you have the evidence to show that you can demonstrate the skills and knowledge needed, the minimum outcome is one unit of competence and the maximum is a full qualification.

14. How long will the process take?

Preparing evidence for your application will take time. The responsibility for gathering evidence lies with you.

There is no set time to complete this process. The more preparation you do, the less time the application will take. But the RPL process must be concluded in a 12-month period.

15. What types of evidence do I collect?

Your evidence can be collected from a range of sources, including:

  • Work samples
  • Job descriptions
  • Employment history (including voluntary and work experience)
  • Validation letter to confirm information authenticity
  • Skills demonstration
  • Life experience
  • Industry representative from your place of employment

The clearer and more organised your evidence portfolio is, the easier it will be for your RPL assessor to work with.

Try to be methodical with your portfolio. It is recommended to use a folder to store your paper-based evidence under unit headings, keep an overall index, and use a review/summary sheet as a cover page for the portfolio.

16. How will I know if I have enough evidence?

You should be able to assemble evidence to support your RPL claim with enough detail to help the assessor reach a decision.

A piece of evidence may not prove much on its own. But when corroborated by a number of other selections, it can help build a picture of your competencies.

Your evidence must meet the following criteria:

  • Relevant: Relates directly to each element and performance criteria
  • Authentic: Proves you have the skills and knowledge required and your claim can be verified
  • Current: Provided proof your learning is still valid
  • Sufficient: Supports your claim against each element and selection criteria

A discussion with your assessor will help you decide how much evidence is required.

17. What if I don’t have enough evidence?

If you do not have enough evidence to apply for RPL, you should consider taking further training to broaden your range of knowledge and skills in that specific competency area.