Course Overview

Course Code
Start date
Anytime – start today
Course duration
12months (varies subject to individual learner requirements )
Support available
Online, telephone, in-class
Study mode
face to face, workplace, classroom

Course Structure and Potential Career Outcomes

This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

· Customer Service Advisor

· Data Entry Operator

· General Clerk

· Payroll Officer

· Typist

· Word Processing Operator

To be awarded a Certificate III in Business qualification, competency must be achieved in 12 units made up of 1 core unit and 11 elective units

Core Units

BSBWHS302 Apply knowledge of WHS legislation in the workplace

Elective unit selection will be completed through consultation with your course advisor and must be relevant to the work environment and the qualification,

maintaining the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome


The are no pre-requisites for entry into this course however, candidates are required to complete a Language, Literacy and Numeracy Assessment at application for admission which is used to determine the level of support (if any) that may be required, or adjustment needed to the training plan on enrolment.