Course Overview

Course Code
Funding available

Yes – Learn more

Start date
Anytime – start today
Course duration
Up to 18months (varies subject individual learner requirements.)
Support available
Online, telephone, in-class
Study mode
face to face, workplace, classroom

Course Structure and Potential Career Outcomes

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

· Administration Assistant

· Clerical Worker

· Data Entry Operator

· Information Desk Clerk

· Junior Personal Assistant

· Receptionist

To be awarded a Certificate II in Business qualification, competency must be achieved in 12 units made up of 1 core unit and 11 elective units

Core Units

BSBWHS201 Contribute to health and safety of self and others

Elective unit selection will be completed through consultation with your course advisor and must be relevant to the work environment and the qualification, maintaining the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome


The are no pre-requisites for entry into this course however, candidates are required to complete a Language, Literacy and Numeracy Assessment at application for admission which is used to determine the level of support (if any) that may be required, or adjustment needed to the training plan on enrolment.